Repair Centre
We specialize in repairing smartphones, laptops, tablets, gaming consoles, and more. Trusted by customers nationwide.


Welcome to Tech 13 – Expert Repairs, Trusted Service
How It Works
Step 1: Enquiry & Booking
You can place an enquiry with us through:
Online Form [Click]
Call us on 0800 944 844
Email to: [email protected]
and our team will get in touch with you. Once we get to the root of the issue, you can book a job and start the process.
Step 2: Delivery
After you book your device, our staff will discuss with you how to deliver the device to our center for assessment.
Step 3: Assessment & Booking
Once delivered, the engineers will assess the device and send you an assessment report and a quote with a completion time frame. If approved, then it will be booked for repairs; otherwise, we will invoice you for the assessment fee and arrange the collection.
Step 4: Repairing
Our technicians will carry out all the necessary repairs and make sure that your device is fully functional as you instructed. This shall be done within 24-48 hours. In case we must order the required parts, we will let you know the estimated time and will keep you updated.
Step 5: Invoicing
On job completion, we will issue an invoice to clear the payment either on collection at one of our branches or through other methods such as Internet Banking.
Step 6: Collection
Once Payment is cleared, out team will contact you to arrange how and when to collect the device.
Frequently Asked Questions
What devices do you repair?
Our team of experienced engineers can repair all makes and models of various types of devices, such as Desktops, Laptops, Chrome Books, Mac Books, iMac, iPad, iPhone, Android Phone, Tablets, and gaming devices including PS5 and Nintendo.Lorem ipsum dolor ist amte, consectetuer adipiscing eilt. Aenean commodo ligula egget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec quak felis, ultricies nec, pellentesque eu, pretium quid, sem.
Can I send in my Device?
Yes, you can. Please ensure that you pack your device securely with plenty of protection. Also include a brief description of the problems that you are experiencing and your contact details by filling our online “Book a Job” form.
If I need my job completed right away, is that possible?
The devices that come into our service center are queued and handled on first-come first-served basis. If your issue requires immediate attention, then we can take it out of the queue and process it immediately for additional fee
Do I need an appointment to bring in my device for repair?
Nope! You can just bring your device to our shop; no appointment is necessary.
What do I need to bring with me when dropping off my computer?
How did my computer get a virus?
The most common ways they get into your system are through downloads of software from illegal or untrustworthy site, vulnerabilities in your installed software, clicking on malicious links in emails or visiting compromised web pages (even if it was a legitimate and well-known website).
How can I prevent my computer from getting infected in the first place?
The best ways to protect your computer are:
- Running a high-quality virus/malware protection solution, such as NOD32.
- Keeping ALL of your installed software updated.
- Never click on links in emails unless you are absolutely sure you know the origin of the mail.
- Avoid illegitimate or suspicious websites.
- Ultimately, it comes down to the behavior of the user while surfing the Internet.
Yes, you can. Please ensure that you pack your device securely with plenty of protection. Also include a brief description of the problems that you are experiencing and your contact details by filling our online “Book a Job” form.
What repairs can you perform?
Our team of experienced engineers can repair all makes and models of various types of devices, such as Desktops, Laptops, Chrome Books, Mac Books, iMac, iPad, iPhone, Android Phone, Tablets, and gaming devices including PS5 and Nintendo.
What is the turnaround time for repairs?
How much do you charge to look at my computer and tell me what’s wrong with it?
I'm not exactly sure what is wrong with my computer, can you still help me if I can't explain the issue?
Sure! Just drop off your computer in one of our service centers so we can take a look and see what the issues are.
If I can't be without a computer while mine is being fixed, can you offer me a rental?
Yes, we can. We have a range of loan devices to offer, and we also can move your data to the loan device and transfer it back after the repairs are completed.
I accidentally deleted some important files, is there any way to get them back?
Do you recycle/buy back old devices?
Yes, we do.
If you want to sell the device, then we can evaluate it on the spot and offer you a fair price. This helps reduce electronic waste and give unwanted devices a second chance by refurbishing and offering them to families and communities with financial difficulties.
If the device is not fit for refurbishment or you specifically want to recycle it, we can ensure that it is disposed of responsibly and in an environmentally friendly manner.
In any case, all data will be wiped out completely by industry and government approved software. If needed, a certificate of full erasure can be issued for a small fee.
Reach out to us for more details.
Warranty Options

Have a question about a repair, quote, or warranty? Our friendly team is here to help.
Whether you’re looking to book a repair, follow up on a service, or just ask a quick question, don’t hesitate to get in touch.















